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User Experience Design

Definition:

UX (User Experience) designers study and evaluate consumers’ perception of the system, usability of the features and functionalities and design the interface accordingly.

Typical Day In The Life of a Professional – DILO:

This is a fictitious calendar and is meant to give an idea of the different tasks that the professional does and different people that the professional needs to coordinate with. This may differ from organization to organization and context.

Context For DILO:

UX Design Lead in charge of the design of a complex travel related website.

DILO Calendar:

Time Activity
8:30 am – 9:00 am Arrive at work. Check calendar, respond to emails.
9:00 am – 11:00 am Define the objectives of the proposed iterative usability study for the features in question and put together the draft design with sample interfaces. Submit the draft design to the Project Manager.
10:00 am – 12:30 pm Review the wireframe models for the structure and layout of the proposed website put together by the UI designer.
12:30 pm -1:00 pm Lunch break.
1:30 pm – 2:30 pm Conduct training session for the new UX designers on best practices.
2:00 pm – 3:00 pm Design review meetings with the PM, QA lead, Development lead and the internal customers regarding a) the proposed iterative usability study and b) the wireframe designs that are ready for review.
3:00 pm – 3:30 pm Assign junior UX designers specific modules to work on. Update the design plan and schedule.
3:30 pm – 5:30 pm Include design details to structure and layout necessary for junior UX designers to carry the design of their modules. Upload the designs to project repository.

Career Ladder Disclaimer:

Exact ladder may change from organization to organization, but below is a typical path.

Typical Career Ladder:

UX_Individual_CareerLadder

Certifications:

Certification Description Career Level Certifying Body
CUA Certified Usability Analyst Beginner/Entry/Foundation Level Human Factors International
CXA Certified User Experience Analyst Advanced Human Factors International
UX Masters Certification Certified User Experience Expert Level Advanced Nielsen Norman Group

Associations and Groups:

Association Description More Info
User Experience Professionals Association International User Interface/Experience Board UXPA
Interaction Design Association International Interaction Design Board IXDA

UX Tools:

Tool Purpose More info
UXPin Design tool UXPin
Wireframe.cc Create super simple wireframes of websites. This is an open source tool wireframe
Axure Pro Create Prototypes of Websites Without Coding Axure Pro

UX Methods:

Method Description
Blueprint A map that displays all the touchpoints of the consumer with your brand, as well as the key internal processes involved in it.
Ecosystem Map A visualization of the company’s digital properties, the connections between them, and their purpose in the overall marketing strategy.

UX Experts:

Article: How best designers began their UX design career

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