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Quality Assurance


QA, i.e. Quality Assurance is an integral part of any product or service. When we take up QA as a career, we’re basically signing up for taking responsibility for and assuring the quality of the end product or the service as the term QA suggests.

Typical Day In The Life of a Professional – DILO:

This is a fictitious calendar and is meant to give an idea of the different tasks that the professional performs and different people that the professional needs to coordinate with. This may differ from organization to organization and context.

Context For DILO:

A QA Lead contributing to two big projects. 1) A client based project in testing phase with internal resources and 2) an internal initiative project in feasibility analysis phase.

DILO Calendar:

Time Activity
8:00 am -8:30 am Drive to work. Call with the PM on a client based project that is in critical testing phase.
8:30 am – 9:00 am Arrive at work. Check calendar, respond to emails.
9:00 am – 10:00 am Internal project’s feasibility assessment. Provide insights onto the necessary process for integrating QA tasks into the overall schedule.
10:00 am – 12:30 pm Review bug reports from the QA team. Verify the results. Prepare QA results report and upload to the project folder.
12:30 pm – 1:30 pm Lunch break. Submit QA update to the PM and prepare for the onsite client meeting.
1:30 pm – 2:30 pm Conduct training session for the new QA engineers on a new testing tool and method introduced in the company.
2:30 pm – 4:00 pm Set up automation process for QA for the project in progress.
4:00 pm – 5:00 pm Prepare QA requirements documents and QA test plan for the new project. Upload the documents to the project folders and submit the same to the PM.
5:00 pm – 5:30 pm Internal meeting with the technical team and go over test phase status. Update test plan and review the issues and bugs.

Career Ladder Disclaimer:

Exact ladder may change from organization to organization, but below is a typical path.

Typical Career Ladder:



Certification Description Career Level Certifying Body
CTFL Certified Tester Foundation Level Beginner/Entry/Foundation Level ISTQB®
CTAL Certified Tester Advanced Level Advanced ISTQB®
CTEL Certified Tester Expert Level Expert ISTQB®

Associations and Groups:

Association Description URL
ISTQB International Software Testing Qualifications Board ISTQB

QA Tools:

Tool Purpose More info
Selenium Software testing framework for web applications This is an Open Source testing tool. SeleniumHQ
HP Unified Functional Testing (UFT) formerly known as QTP (Quick Test Professional) Testing automation tool Unified-Functional-Testing-Automation
CUIT (Coded UI Test) UI testing automation CUIT

QA Methods:

Method Description
Manual Testing Testers mimic the end users and check the product/application features manually.
Automated Testing Test scripts are written to automate the test steps and are run.

QA Experts: